Our Policies

Our Policies

Not What You Expected?

Walker Wood Gifts offers a 100% Money Back Guarantee on all of its products.

EXCEPT: "Personalized" Items. Just return in 14 days of receiving in original box. Once received and inspected and product is resalable, 100% of you money will be returned. The same way payment was received. No questions asked!



Shipping Policy 

Rustic Memories

ALWAYS ENJOY FREE SHIPPING!

We take great pride in our shipping process. Each box is custom-crafted from double corrugated cardboard to perfectly fit the product. Every item is securely bubble-wrapped or foam-wrapped, then shrink-wrapped for added protection. All boxes are clearly labeled with bright red and white "Fragile" tape, ensuring a safe delivery. Most in-stock items ship within 1-2 business days.


Return Policy 

Conditions for Returns

  • Buyers must cover the cost of return shipping.

  • If the item is not returned in its original condition, the buyer will be liable for any loss in value.

  • Please inform Walker Wood Gifts before initiating a return.

  • Don’t hesitate to reach out if you have any questions, concerns, or issues. We pride ourselves on being easy to work with.

  • Check out our reviews for more feedback!

Introduction to Our Policies

Our Policies serve as a guideline for how we operate efficiently and fairly. We believe that clear policies are vital because they set transparent standards. As a result, our customers and employees better understand their rights and responsibilities. Furthermore, these guidelines help promote a harmonious working and engaging environment.

Commitment to Fairness

We prioritize fairness in our Policies. This means treating everyone equally, regardless of their background. However, we understand that circumstances may vary, so our Policies are designed to be flexible and accommodating. Therefore, if you have concerns, please don't hesitate to reach out for assistance. We are here to support you in every way we can!

Continuous Improvement

Our Policies are not static; they evolve based on feedback and changing needs. We always strive for improvements, which is why your input is crucial. By engaging with our community and evaluating the effectiveness of our Policies, we ensure that they remain relevant and practical. This helps us create an environment where everyone can thrive.