Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Yes, I do many custom orders. Please don't hesitate to ask. Together with your ideas and my wood experience, we can make a unique gift memorable and last for generations.

Is your work guaranteed?

Yes. I guarantee you'll be happy with your order or I will take it back in like-new condition within 3 weeks.

When will my order arrive?

Most all of our products ships in 1 to 2 working days. We normally ship USPS EXPEDITED . By doing this, your package will be delivered in 4 to 6 working days from date ordered.

What is your packaging like?

We take pride in our shipping. Each box is custom made from double corrugated cardboard to fit the product. Each item is bubble and or foam wrapped then shrink wrapped. All boxes are marked with bright red and white tape “Fragile” This usually guarantees a safe arrival.

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