The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, I do many custom orders. Please don't hesitate to ask. Together with your ideas and my wood experience, we can make a unique gift memorable and last for generations.
Yes. I guarantee you'll be happy with your order or I will take it back in like-new condition within 3 weeks.
Most all of our products ships in 1 to 2 working days. We normally ship USPS EXPEDITED . By doing this, your package will be delivered in 4 to 6 working days from date ordered.
We take pride in our shipping. Each box is custom made from double corrugated cardboard to fit the product. Each product is bubble and or foam wrapped then shrink wrapped. All boxes are marked with bright red and white tape “Fragile” This usually guarantees a safe arrival.